At bjapp, protecting your personal information is not a legal checkbox — it is a core operational commitment. This Privacy Policy explains precisely what data bjapp collects from Pakistani players, how that data is used, who it may be shared with, and what rights you hold over your own information. By using the bjapp platform, you acknowledge that you have read and understood this policy.
Six principles that define how bjapp handles your personal data — before you read the full policy below.
Every piece of data transmitted between your device and bjapp is encrypted using 256-bit SSL — the same standard used by Pakistan's largest commercial banks.
bjapp does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances, full stop.
bjapp collects only the data that is genuinely necessary to operate your account, verify your identity, and comply with international licensing obligations.
Subject to legal retention requirements, you may request that bjapp delete your personal data at any time by contacting our data protection team.
bjapp stores personal data on secured, access-controlled servers. Internal access to your data is restricted to authorised personnel on a strict need-to-know basis.
As a licenced gaming operator, bjapp is subject to regulatory data handling obligations that go above and beyond standard commercial privacy practices.
bjapp ("bjapp," "we," "us," or "our") is an online casino and sports betting platform operated under an international gaming licence and accessible at bjapp.biz. bjapp provides cricket betting, casino games, slot machines, fierce fishing games, and related services to eligible users, including Pakistani players in Karachi, Lahore, Islamabad, Faisalabad, and throughout Pakistan.
For the purposes of data protection law, bjapp acts as the data controller in respect of personal information collected through the bjapp platform. This means bjapp determines the purposes and means by which your personal data is processed. Where bjapp engages third-party service providers that process data on bjapp's behalf, those providers act as data processors under bjapp's written instruction.
Questions about this Privacy Policy or bjapp's data practices may be directed to our Data Protection contact at [email protected]. bjapp will acknowledge all written privacy enquiries within five (5) business days.
bjapp collects personal data across several categories, depending on how you interact with the platform. The table below summarises the primary categories of data bjapp may hold about you:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, selfie photograph | Account registration, KYC verification, age confirmation |
| Contact Data | Mobile number (Pakistani), email address, city of residence | Account communication, OTP delivery, support correspondence |
| Financial Data | JazzCash account number, EasyPaisa wallet ID, bank account details (HBL, UBL, Meezan), card last four digits | Deposit processing, withdrawal verification, anti-fraud review |
| Transaction Data | Deposit amounts, withdrawal requests, bet history, bonus credits, game session records | Account management, dispute resolution, regulatory compliance |
| Technical Data | IP address, device type, browser version, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, features accessed, session duration | Platform improvement, personalised experience, responsible gaming monitoring |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Quality assurance, dispute investigation, compliance auditing |
bjapp does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where a player's photograph is submitted as part of mandatory KYC identity verification under gaming regulatory requirements.
bjapp collects most of your personal data directly from you at the point of registration, during KYC verification, when you make deposits or withdrawals, when you contact support, and when you update your account preferences. You control what information you provide, though certain data is mandatory for account opening and withdrawal processing.
When you access bjapp through a browser or mobile device, bjapp automatically collects technical and usage data through server logs, cookies, and similar tracking technologies. This includes your IP address, device identifiers, session start and end times, and the pages or game categories you access.
For the purpose of identity and age verification, bjapp may receive confirmation data from third-party KYC service providers. These providers check identity documents against available databases and return a verification result to bjapp. bjapp does not receive raw third-party database records — only verification outcome signals.
bjapp receives transaction confirmation data from payment service providers including JazzCash, EasyPaisa, and bank gateway partners. This data confirms whether a deposit or withdrawal has been successfully processed and provides the transaction reference required for reconciliation.
bjapp uses your personal data for the following purposes:
bjapp processes your personal data on the following legal grounds:
bjapp does not sell or rent your personal data. bjapp may share your data with third parties only in the following limited circumstances:
bjapp shares data with carefully selected third-party service providers who assist in operating the platform — including payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard gateway operators), KYC verification vendors, game software providers, cloud hosting providers, and customer support tools. All such providers are bound by data processing agreements obligating them to process data only on bjapp's instruction and to maintain appropriate security standards.
bjapp may disclose personal data to gaming regulators, financial intelligence units, or law enforcement authorities where required to do so by law, court order, or the conditions of bjapp's gaming licence. bjapp will disclose only the minimum data required to satisfy the lawful request.
In the event of a merger, acquisition, or sale of all or substantially all of bjapp's assets, personal data held about users may be transferred to the acquiring entity as part of that transaction. bjapp will notify affected users prior to any such transfer and ensure that the receiving entity commits to honouring this Privacy Policy.
bjapp may share your data with additional third parties where you have given your explicit prior consent to that specific sharing. You retain the right to withdraw such consent at any time.
Reminder: bjapp will never share your personal data with marketing companies, data brokers, or any organisation whose primary purpose is to use your data for advertising targeting without your explicit and freely given consent.
bjapp operates globally and some of the service providers bjapp engages may process personal data on servers located outside Pakistan. Where personal data is transferred internationally, bjapp takes appropriate steps to ensure that adequate data protection safeguards are in place, which may include standard contractual clauses or equivalent mechanisms approved under applicable data protection frameworks. Pakistani users' data will not be transferred to jurisdictions with materially lower data protection standards without appropriate safeguards being implemented first.
bjapp retains personal data for the duration of your account and for a period thereafter as required by law and regulatory obligation. Specific retention periods are as follows:
Where personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, bjapp will securely delete or anonymise that data.
bjapp uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, maintain your login session, remember your preferences, and collect aggregate analytics data about how the platform is used.
You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. bjapp's strictly necessary cookies cannot be disabled as they are integral to secure platform operation.
Subject to applicable law and bjapp's legal obligations, you hold the following rights in respect of your personal data held by bjapp:
To exercise any of these rights, submit your request in writing to [email protected] with the subject line "Privacy Rights Request." bjapp will respond within thirty (30) calendar days of receiving a valid request.
bjapp is strictly prohibited to persons under the age of 21 years. bjapp does not knowingly collect personal data from individuals below this age. Age verification is conducted as part of the account registration and KYC process to prevent underage access.
If bjapp becomes aware that a person under 21 has provided personal data and opened a bjapp account, the account will be immediately closed, all funds will be handled in accordance with regulatory requirements, and the associated personal data will be deleted to the extent permitted by law. If you believe a minor has accessed bjapp, please notify us immediately at [email protected].
bjapp implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
No data transmission over the internet is completely risk-free, and bjapp cannot provide an absolute guarantee of security. However, bjapp takes its data security obligations extremely seriously and continuously reviews and upgrades its security posture.
bjapp reserves the right to update or amend this Privacy Policy at any time. When material changes are made, bjapp will notify registered users via email or an in-platform notification at least fourteen (14) days before the changes take effect. The updated Privacy Policy will also be published on this page with a revised "Last Updated" date at the top. Continued use of bjapp after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with changes to this policy, you should close your account before the changes take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or bjapp's handling of your personal data, please contact us through the following channels:
Security Notice: bjapp staff will never request your password, full payment card number, or OTP via email or chat. Any communication requesting such information is fraudulent. Please report suspicious communications to [email protected] immediately.
21+ Only: bjapp collects and processes personal data exclusively from adults aged 21 and above. Providing false age information during registration constitutes a breach of bjapp's Terms and Conditions and may result in permanent account closure. bjapp is committed to responsible gaming and player protection — visit our Responsible Gaming page to learn about available tools.
Explore the platform knowing your personal data is protected by bank-grade encryption and a transparent privacy framework built for Pakistani players.
Login to bjapp Responsible Gaming⚠ 21+ Only | Gambling involves financial risk. Play responsibly. | Not available where prohibited by law.